[FAQ] Animation Data Is Disappearing

📂 Fast-Ref Animation Data Loss Prevention & Workflow Guide

1. Issue Identification

• Situation: When loading files through Fast-Ref (Load/Add), animation data that was included in the original rigging file disappears.

2. Reference Pipeline Guide (Best Practice)

As a best practice, rigging source files and animation data should be managed separately as shown below.

💡 Note: Given the nature of game animation production in 3ds Max, this reference-based pipeline approach may feel unfamiliar or differ from your existing workflow. This structure is designed for efficient collaboration, so please refer to the solutions below.

3. Root Cause

This issue is a data structure conflict caused by animation key values being included in the rigging source data.

• Details: Fast-Ref automatically performs animation clean-up when loading rigging files to maintain an optimal state. If the source file contains test animations, it may cause algorithmic confusion and result in data loss.

4. Solution

✅ Solution A: Clean Up Rigging Source Data (Recommended)

• Please remove unnecessary test animations from the rigging source file whenever possible. This is the best way to maintain a clean data structure.

✅ Solution B: Temporarily Disable Auto Clean-Up Option

• Uncheck Auto CleanUp Animation in [Option] → **[General Option]**.
• However, this setting should only be used as a one-time measure when data preservation is needed. It is recommended to re-enable it for optimization during regular use.

✅ Solution C: Data Preservation via [CONVERT] Feature

• By converting existing animation files using the [CONVERT] feature and then replacing the rigging file, you can safely preserve animation data.
• Reference link: Fast-Ref Convert Guide shortcut (example link)

🚀 Learn More: Recommended Reference Workflow Environment

Check out the optimal working environment recommended by Fast-Ref for smooth collaboration and data management. It covers everything from folder structure to path conventions in detail.

👉 Fast-Ref Reference-Based Workflow Environment Guide (Be sure to check the 'Required Work Environment' section at the bottom of the document!)