Privacy Policy

Last Updated: 2026-02-11

OtakuSolutions ("Company") values the privacy of our users and complies with applicable data protection laws.

Article 1 (Personal Information Collected)

The Company collects the following information to provide the Service:

InformationPurpose
Email addressAccount identification, license issuance, customer support
Name (First/Last)Account management
Password (hashed)Login authentication (original not stored)
IP addressSecurity, fraud prevention
Hardware IDPrevention of duplicate license use

Information we do not collect:

  • Credit card numbers (handled by payment service providers)
  • National ID numbers
  • Other sensitive financial information

Article 2 (Purpose of Use)

  • Providing the Service and managing accounts
  • Validating license authenticity
  • Customer support and inquiry responses
  • Service improvement and statistical analysis
  • Legal compliance (retaining tax-related records)

Article 3 (Retention Period)

InformationRetention Period
Account informationUntil account deletion
Payment records5 years per legal requirements
Login logs1 year

Personal information is deleted immediately upon account closure. Some information may be retained as required by law.

Article 4 (Third-Party Disclosure)

The Company discloses personal information to third parties only in the following cases:

RecipientPurposeInformation Provided
Payment Service Providers (PayPal, Paddle, etc.)Payment processingEmail, payment amount
Email service (Gmail)Sending authentication emailsEmail address

Personal information will not be shared for purposes other than those listed above without user consent.

Article 5 (User Rights)

Users may exercise the following rights:

  • Right of Access: Request to view your personal information
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure (Right to be Forgotten): Request deletion of personal information
  • Right to Restriction of Processing: Request to stop processing of personal information

To exercise these rights, contact: contact@otakusolutions.com

Article 6 (Cookie Usage)

The Company uses cookies to maintain login sessions.

  • Essential cookies: Maintaining login state (session cookies)

You may refuse cookies in your browser settings, but this may limit your ability to use the Service.

Article 7 (Security Measures)

The Company protects personal information through the following measures:

  • Password encryption (bcrypt hashing)
  • SSL/HTTPS communication encryption
  • Access permission management

Article 8 (International Users - GDPR)

EU residents have additional rights under the GDPR (General Data Protection Regulation):

  • Right to Data Portability
  • Right to object to automated decision-making

To exercise these rights: contact@otakusolutions.com

Privacy inquiries: contact@otakusolutions.com

Response time: within 24 business hours

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